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Memory cards are essential tools for storing and transferring data, whether you're using them in a smartphone, camera, or other portable devices. However, nothing is more frustrating than when your memory card suddenly stops showing files, leaving you worried about potentially losing your valuable data. If you find yourself in this situation, don't panic. There are several troubleshooting steps you can take to recover your files and get your memory card working again.

memory card not showing files

In this article, we will explore the common causes behind a memory card not showing files and provide you with a procedural guide on how to fix the issue. Whether you're dealing with a corrupted file system, a virus infection, or physical damage, we've got you covered.

Why A Memory Card Not Showing Files?

Before diving into the solutions, it's essential to understand why your memory card might not be showing files. Here are some common causes:

⚠️ Corrupted File System: The file system on the memory card can become corrupted due to improper ejection, power failure during file transfer, or using the card on multiple devices.

🦠 Virus or Malware Infection: A virus or malware can hide or delete files on your memory card, making them invisible to you.

🔨 Physical Damage: Physical damage to the memory card, such as a broken connector or water damage, can lead to the card not being recognized by your device or not showing files.

🧩 Compatibility Issues: Sometimes, the memory card may not be fully compatible with the device you're using, leading to issues with file visibility.

🫥 Hidden Files: Files on your memory card may be set to hidden, making them invisible in standard file explorers.

🚨 Driver Issues: Outdated or corrupted drivers on your computer can prevent the memory card from displaying files properly.

Troubleshooting Steps to Fix a Memory Card Not Showing Files

Now that we've covered the possible causes, let's move on to the solutions. Follow these steps to diagnose and fix the issue with your memory card.

1. Check the Card on Another Device

The first step is to determine whether the issue lies with your device or the memory card itself. To do this, insert the memory card into another device, such as a different smartphone, camera, or computer.

If the files show up on the other device: The issue may be with your original device, not the memory card.

If the files still don't appear: The problem likely lies with the memory card.

2. Enable Hidden Files

It's possible that your files are simply hidden. To check this, you can enable the option to view hidden files on your device.

On Windows Windows icon :

  1. Open File Explorer.
  2. Click on the "View" tab.
  3. Check the box that says hidden items.

    memory card not showing files

On Mac Mac icon :

  1. Open Finder.
  2. Press "Command + Shift + Period (.)" to toggle hidden files.

    memory card not showing files

On Android Android icon :

  1. Open the File Manager.
  2. Go to the settings and enable the option to view hidden files.

    memory card not showing files

If your files appear after enabling hidden files, they may have been mistakenly hidden by a virus or during a file transfer.

3. Run an Antivirus Scan

A virus or malware infection can cause your files to disappear or become hidden. Running a thorough antivirus scan on your memory card can help detect and remove any malicious software.

On Windows Windows icon :

  1. Insert the memory card into your computer.
  2. Right-click on the card's drive letter and select "Scan with [Antivirus Software]."
  3. Allow the scan to complete and follow any prompts to remove threats.

    memory card not showing files

On Android Android icon :

  1. Use a trusted mobile antivirus app like Avast, Kaspersky, or Norton.
  2. Perform a full scan of your memory card.

After removing any viruses or malware, check to see if your files are visible again.

4. Use Disk Management (Windows Windows icon)

If your memory card is recognized by your computer but doesn't show any files, you can use Disk Management to check its status.

Steps:

  1. Press "Windows + X" and select "Disk Management."
  2. Locate your memory card in the list of drives.
  3. Check the file system and status of the card. If it says "RAW" or "Unallocated," the file system is likely corrupted.

    memory card not showing files

If the file system is corrupted, you can try to repair it using the following methods.

Fix corrupted file system

Fix corrupted file system

Solutions to fix corrupted file system for PC/Mac/HDD/SSD/USB/SD Card. Read more >>

5. Use CHKDSK to Repair (Windows Windows icon)

The CHKDSK command is a powerful tool for repairing file system errors on a memory card.

Steps:

  1. Click Windows icon and enter "cmd" to search. The open Command Prompt as an administrator.
  2. Type chkdsk [DriveLetter]: /f and press Enter.
    Example: chkdsk E: /f
  3. Allow the process to complete, which may take some time depending on the size of the memory card and the extent of the corruption.

    memory card not showing files

After CHKDSK has repaired any errors, check if your files are now visible.

6. Use Disk Utility (Mac Mac icon)

For Mac users, Disk Utility can be used to repair the file system on a memory card.

Steps:

  1. Go to Disk Utility via Utilities and Applications.
  2. Select your memory card from the list of drives.
  3. Click on "First Aid" and then "Run" to repair the disk.

    memory card not showing files

Once Disk Utility has completed the repair, check if your files are accessible.

7. Try Data Recovery Software

If your files are still not showing up after trying the above methods, data recovery software may be able to help. These programs can scan your memory card for lost or hidden files and allow you to recover them. As the most reliable data recovery tool, Do Your Data Recovery is highly suggested to recover data from memory card.

Do Your Data Recovery

  • DIY data recovery software for memory cards, hard drives, pen drives, etc.
  • Support data recovery for both Windows and Mac machines.
  • Recover photos/videos and any other data in any data loss cases.

After data is missing from memory card or any other devices, stop using it and immediately download and install the software to recover the data first before making any changes to the drive.

The software is simple to use and you can get back the lost files in a few clicks. Here's how to handle the software and recover missing files from memory card:

Step 1. Run the software and click the memory card from the list to select it.

recover memory card not showing files

Step 2. The software will start to scan the memory card by clicking on the Scan button.

recover memory card not showing files

Step 3. After the scanning process is done, you can preview to check the files. Then choose the files and save to another drive.

recover memory card not showing files

After recovering the files from the memory card successfully, you can then try to do further changes, like formatting the card, to fix the issue with the card.

8. Check for Physical Damage

If your memory card has suffered physical damage, such as water exposure or a broken connector, it may be beyond repair. However, you can try the following:

Inspect the Memory Card:

  • Check for visible damage such as cracks, bends, or broken connectors.
  • Clean the connectors with a soft, dry cloth to remove any dirt or debris.

Use a Card Reader:

  • If the memory card isn't recognized by your device, try using an external card reader to access the files on your computer.

If the card reader doesn't work, and there is visible damage, you may need to consult a professional data recovery service.

9. Update or Reinstall Drivers (Windows Windows icon)

Outdated or corrupted drivers can cause your memory card not to display files properly. Updating or reinstalling the drivers can resolve this issue.

Steps:

  1. Press "Windows + X" and select "Device Manager."
  2. Expand the "Disk Drives" section.
  3. To update your memory card driver, right-click on it and choose "Update driver."

    memory card not showing files

  4. To update the driver, adhere to the instructions.
  5. Try right-clicking on the card once more and choosing "Uninstall device," then restart your computer if it doesn't work. Windows will reload the drivers on its own.

After updating or reinstalling the drivers, check if the files on your memory card are now visible.

10. Format the Memory Card (As a Last Resort)

If all else fails, formatting the memory card may be your only option. Formatting will erase all data on the card, so only do this if you've exhausted all other recovery methods or if the card is unusable otherwise.

Steps on Windows Windows icon :

  1. Insert the memory card into your computer.
  2. Open File Explorer and right-click on the memory card's drive letter.
  3. Select "Format" and choose the appropriate file system (usually FAT32 or exFAT).
  4. Click "Start" to begin the formatting process.

    memory card not showing files

Steps on Mac Mac icon :

  1. Open Disk Utility.
  2. Select your memory card from the list.
  3. Click on "Erase" and choose the appropriate format.
  4. Click "Erase" to format the card.

    memory card not showing files

Steps on Andorid Android icon :

  1. Insert the memory card to the phone.
  2. Open the system settings of your phone.
  3. Check and find the storage settings and select your memory card.
  4. Click "Format" or "Format SD card" option to format the card.

    memory card not showing files

After formatting, your memory card should be fully functional, though any previously stored files will be lost.

Preventing Future Issues with Your Memory Card

Now that you've successfully fixed your memory card, it's essential to take steps to prevent similar issues in the future.

1. Regular Backups

Always back up important files from your memory card to another storage device or cloud service. Regular backups can save you from losing data if your memory card encounters issues.

How to back up memory card data?

How to back up memory card data?

Clone the memory card to back up all the data from the memory card. Read more >>

2. Safely Eject the Card

Whether you're using your memory card on a computer, camera, or smartphone, always safely eject it before removing it. This can prevent file system corruption.

On Windows Windows icon : Right-click the memory card's drive and select "Eject."

On Mac Mac icon : Drag the memory card's icon to the Trash, which will turn into an "Eject" icon.

On Android Android icon : Go to "Settings" > "Storage" > "Unmount SD card."

3. Avoid Using the Card on Multiple Devices

Constantly switching your memory card between different devices can increase the risk of file system errors. If you need to transfer files, consider using a dedicated card reader or USB cable.

4. Keep Your Devices Updated

Ensure that your devices' operating systems and drivers are up to date. This can prevent compatibility issues that might cause your memory card to malfunction.

5. Use Reliable Antivirus Software

Keep your antivirus software up to date and run regular scans to protect your memory card from viruses and malware.

Conclusion

Dealing with a memory card that's not showing files can be a stressful experience, but with the right approach, you can often recover your data and restore your card to working order. By following the troubleshooting steps outlined in this article, you can diagnose the issue, fix the problem, and take preventive measures to avoid future complications.

Remember, regular backups and safe handling of your memory card are crucial to keeping your data secure. If you've tried everything and still can't recover your files, consider seeking professional help, especially if the memory card contains irreplaceable data.

With these tips in mind, you can confidently manage your memory cards and keep your data safe, no matter what challenges arise.

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Do Your Data Recovery

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DoYourData Author

Written & Updated by Anderson

Anderson is a big fan of computer technology. He joined DoYourData in 2018 and has been writing 200+ articles about disk clone, data recovery, computer technology, data erasure, Mac system optimization, etc. He loves music, movie, and reading. In his spare time, he’s studying music and playing tennis.

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