"I download data recovery software from Mac App Store. When I launch it to recover my lost data. However, it can't find my drive, what should I do?"

The Mac App Store version of our data recovery software only can recover lost data from DMG disk, so it couldn't find your internal drives or external hard drives. But don't worry, you can get the website full version for free. And the website full version can let you recover lost data from any kind of device and drive.

Send your Mac App Store purchase information to support@doyourdata.com, we will send you the website full version as soon as possible.