Seagate Backup Plus Is Not Mounting on Mac, Fix It Now

Quick Navigation:

• Why the Seagate Backup Plus Drive Not Mounting on the Mac?
• Methods to Fix Seagate Backup Plus Not Mounting on Mac
• Conclusion

Are you having trouble with your Mac not seeing your Seagate Backup Plus portable drive? Please don't worry; we are here to help you find the answer! Seagate Backup Plus is a useful portable hard drive, but this problem can be hard to understand. It's like a puzzle without any bits when your external drive won't connect.

We'll explain it in simple terms and look at some of the most common reasons for the hitch in this help. There may be a problem with the cord, the power, or the format. Don't worry - we have simple steps you can follow to get your Seagate Backup Plus working again. Let's go on a trip to fix the problem and get your important files back!

Why the Seagate Backup Plus Drive Not Mounting on the Mac?

Understanding the Issue:

If your Seagate Backup Plus doesn't mount on your Mac, it means that there is a problem between your operating system and the external drive. It makes the drive invisible and impossible to reach. This problem appears in several ways, such as the drive not being on the desktop, not showing up in Finder, or error messages showing more problems.

It's important to understand these differences to come up with effective solutions, whether you're trying to fix problems with physical connections, the power source, file system compatibility, or software-related problems.

Possible Causes:

Physical Connection Issues:

The USB or Thunderbolt cable that connects the Seagate Backup Plus to your Mac needs to be firmly put in. Try using a different one to ensure no problems with the current wire.

Check the drive on a different Mac or PC to see if the issue is with the Seagate Backup Plus or the Mac in question.

Power Supply Problems:

If your Seagate Backup Plus needs to be powered by an external source, ensure it is linked correctly and getting power. If the power goes out, the drive might be unable to mount.

If you're having problems with power, check the outlet and, if you can, use a different socket or power source.

Drive Formatting Compatibility:

Check to see what kind of file system type your Seagate Backup Plus has. Most of the time, drives saved in the HFS+ or APFS file systems work well with Macs. If your drive is stored in a different file system, you might not be able to see it.

When you reformat the drive, be careful because it will delete all your data. Before you try to reformat it, make sure you have a backup.

Driver and Software Updates:

Make sure the running system on your Mac is up to date. Sometimes, too old software can make external drives not work properly.

Check Seagate's website to see if any firmware changes or driver software are made just for your Seagate Backup Plus model.

File System Corruption:

If the Seagate Backup Plus's file system gets damaged, it might not be able to mount. First, you should use a disk tool to fix the disk and any possible file system errors.

Select the Seagate Backup Plus in Disk Utility and click "First Aid" to fix any problems.

Methods to Fix Seagate Backup Plus Not Mounting on Mac

#1 Check Connections

• Take the Seagate Backup Plus off and on your Mac and then back on.
• Check the drive on a different computer to see if it is only with your Mac or the drive itself.
• Make sure that the Seagate Backup Plus's power source works properly.
• Try a different wall plug and use a different power source.

#2 Use Disk Utility to Mount It

Go to Launchpad > Other > Disk Utility, open this app. First of all, click on Mount button.

If the Mount button is not available, click on First Aid button to repair the Seagate Backup Plus drive. After that, check if the drive can mount on the Mac.

If the Seagate Backup Plus is a NTFS drive and you Mac can’t mount the NTFS drive, you can click Erase button to format the drive to Mac-compatible file system.

• Open Disk Utility, select the Seagate Backup Plus drive.
• Click on Erase button.
• Select APFS, ExFAT or Mac OS Extended as the file system.
• Click on Erase button again.
• Once the process gets finished, click on Done button.

Note: Before you reformat or run First Aid on the Seagate Backup Plus drive, please make a backup of the drive. If you’ve lost data due to erasing the Seagate Backup Plus drive, just use a data recovery app to help you get lost data back.

#3 Mount Seagate Backup Plus on Mac Using NTFS for Mac

DoYourData NTFS for Mac, a powerful Mac disk management tool, can help you mount any drive on Mac. It can help you mount Seagate Backup Plus drive on Mac without formatting it even the drive is a NTFS drive.

Step 1. Download and install DoYourData NTFS for Mac on your Mac, connect the Seagate Backup Plus drive to the same Mac.

Step 2. Open DoYourData NTFS for Mac, then find and select the Seagate Backup Plus drive, click on Mount button.

Step 3. If you want to read-write the NTFS Seagate Backup Plus drive on your Mac, just click on Enable Writable button. Then you can use the NTFS drive on your Mac without any limitation.

#4 Update Operating System and Software

• Get the newest version of the operating system for your Mac.
• You can find firmware patches and driver software for your Seagate Backup Plus model on the company's website.

Conclusion:

If your Seagate Backup Plus doesn't mount on your Mac, you may need to look at the hardware and software to determine what's wrong. You can find the problem's root cause and put effective answers in place by following the steps in this guide. Always back up your data before making any major changes to the drive.

If the problem continues, you might contact Seagate's customer service or talk to a professional expert. If you're patient and work hard, you can fix mounting problems with your Seagate Backup Plus and use it as a reliable way to store files on your Mac.

If the Seagate Backup Plus drive is mounting on your Mac, but you still can not see it on your Mac, just check the Finder Settings:

• Open a Finder.
• Click Finder on Apple menu.
• Choose Settings, open Finder Settings.
• Under General and Sidebar, make sure External disks is selected.
• Close Finder Settings, then check if you can see the Seagate Backup Plus drive on your Mac.